Terms & Conditions

1. Introduction
Welcome to Aquabelle. These Terms and Conditions govern your use of our website www.aquabelle.online and your purchase of goods from us. By accessing our site and placing an order, you agree to be bound by these terms.

2. Products & Pricing
All products are subject to availability. We reserve the right to limit quantities and discontinue products. Prices are listed in [Your Currency, e.g., USD, HKD] and are subject to change without notice. Occasionally, an error may occur, and we reserve the right to cancel an order arising from such an error.

3. Product Description & Color Accuracy
3.1. We strive to display the colors of our products as accurately as possible in our product images. However, please be aware that the actual colors of the products may vary slightly from what is displayed on your screen.
3.2. These variations can be due to a number of factors, including but not limited to, the settings of your monitor or device, lighting conditions during photography, and fabric texture.
3.3. Such color differences do not constitute a product defect. Please refer to the detailed written product descriptions for additional information.

4. Orders & Acceptance
When you place an order, you are making an offer to purchase. We will send you an order confirmation email. Acceptance of your order and the formation of a contract occur when we ship the items to you.

5. Shipping
Please see our Shipping Policy for detailed information. We are not liable for any delays in delivery caused by customs clearance or unforeseen carrier issues.

6. Returns, Exchanges & Refunds
6.1 General Policy: Due to the intimate nature of our products, all sales are final unless the item is faulty or we have made a mistake with your order (e.g., you received the wrong item or incorrect size). We cannot accept returns, exchanges, or provide refunds for change of mind, incorrect size selection by the customer, discrepancies in color due to screen settings, or if the item does not meet your expectations.

6.2 Eligibility for Return: To be eligible for a return, the item must be unused, in its original condition with all tags attached, and in the original packaging. You must contact our customer service team at support@aquabelle.online within 7 calendar days of receiving the item to request a return.

6.3 Process: Upon approval of your return request, we will provide instructions for returning the wrong/defective item. Once we receive and inspect the returned item, we will, at your choice, exchange it for the correct product or issue a full refund to the original payment method.

7. Intellectual Property
All content on this site (logos, text, designs, images) is the property of Aquabelle and is protected by copyright. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability
Aquabelle shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products.

9. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

10. Contact Us
For any questions regarding these terms, please contact us at: support@aquabelle.online.